IT Technician

Job Posted: 09/18/14

Description:

Installation and on-site service of computer & telecom networking equipment at various customer sites. 

Products handled by this position:

All major data network equipment including; computer hardware, network hardware, peripherals, Microsoft and CISCO products, Dell, telephone PBX and VOIP hardware. 

Responsibilities include, but are not limited to:

• Pre-sale system design
• Creating schematics and documentation
• Installation and management of Windows server environments
• Site surveys
• Installation of data and VoIP hardware and software
• Post installation support and customer training
• Troubleshooting and repair of data equipment
• Help desk services
• Share on-call duty  

Requirements:

(Minimum 2 years experience in all areas listed)

-Excellent customer service and communication skills.

-MS Windows desktop and server operating systems, MS Office, Exchange, SQL, IIS

-Microsoft Active Directory and Security Policy administration

-Linux / UNIX

-Ethernet networks

-Router, Gateway and Firewall administration

-Broadband Technologies (i.e. T-1, DSL, Cable)

-Ability to understand and troubleshoot various hardware and software

-Ability to read and understand manufacturer documentation

-PBX and VoIP technologies

-Experience in troubleshooting and installing computer hardware 

*Acceptable/Insurable DMV record

If you feel you are qualified for this position, please email us at hr@themaynardgroup.com